Mindroll — Terms of Service
These terms are a contract between you and us. They explain what Mindroll gives you, what we ask of you, and what happens if something goes wrong. Please read them before you subscribe.
1. Who we are
Mindroll is a mobile app operated by a sole trader based in the United Kingdom, trading as Mindroll.
You can reach us at teammindroll@gmail.com. We aim to reply within five working days.
2. Agreeing to these terms
By downloading Mindroll, creating an account or subscribing, you agree to these terms. If you do not agree, please do not use the app.
3. Who can use Mindroll
You must be 13 or over to use Mindroll. If you are under 18, you may only use it with the agreement of a parent or guardian, and they take responsibility for any purchases you make.
You may use Mindroll for your own personal, non-commercial learning.
4. What Mindroll is — and what it is not
Mindroll gives you short written and narrated ideas drawn from books, essays, talks and research, along with tools to save, review and revisit them.
Two things to be clear about:
- Mindroll is not professional advice. Ideas about money, health, work or relationships are general information written for a wide audience. They are not financial, medical, legal or psychological advice, and you should not treat them as a substitute for a professional who knows your circumstances.
- Some content is produced automatically. When you paste a link or scan a book, Mindroll can generate a breakdown of it using an automated system. These summaries can be incomplete or wrong. Check anything that matters against the original source.
5. Your account
You are responsible for keeping your login details secure and for what happens on your account. Tell us at teammindroll@gmail.com if you think someone else has access to it.
Please give accurate details when you sign up. One person, one account.
6. The free plan and Mindroll Pro
Mindroll has a free plan and a paid subscription called Mindroll Pro.
Prices. The price, the billing period and any free trial are shown before you buy, in your local currency. The price you see at the moment of purchase is the price you pay.
Where you bought it decides who bills you. Pro can be bought in two places, and they work differently.
In the app, through the Apple App Store or Google Play. Payment is taken by Apple or Google using the payment method on your store account, and they are the seller of record.
On our website. Here we are the seller. Payment is taken by our payment processor, Stripe, using the card you enter. Your card details go to Stripe directly; we never see or store them.
Automatic renewal. Subscriptions renew automatically at the end of each billing period until you cancel. An annual plan renews once a year and a weekly plan renews once a week, at the price shown when you bought it. Bought in the app, Apple or Google charge you within 24 hours before each renewal. Bought on the website, we charge the same card on the renewal date.
Free trials. If your subscription starts with a free trial, you are not charged during the trial. Unless you cancel at least 24 hours before it ends, the subscription begins and you are charged the price shown.
Cancelling. You can cancel at any time, and cancelling always stops the next renewal while leaving you with Pro until the end of the period you have already paid for.
- Bought in the app: Settings → your name → Subscriptions on iOS, or Google Play → Subscriptions on Android.
- Bought on the website: from your account page at getmindroll.com/account, or by emailing us and asking. We will not make you jump through hoops for it.
Your 14-day right to change your mind (website purchases). If you bought on our website, you normally have 14 days to cancel for a full refund under the Consumer Contracts Regulations 2013. Because Pro is digital content that starts working immediately, we ask you to agree at checkout that you want access straight away — and once you have that access, the 14-day right no longer applies. If you would rather keep the right, do not start using Pro, and email us within 14 days for a full refund.
Refunds. For purchases made in the app, refunds are handled by Apple or Google under their own policies and we cannot issue them ourselves. For purchases made on our website we can, and will, refund you directly where you are entitled to one or where something has plainly gone wrong. Either way, tell us and we will help. Nothing here affects your legal rights as a consumer.
Price changes. If we change the price of a subscription, we will tell you beforehand, and you can cancel before the new price applies.
7. What you add to Mindroll
You keep ownership of the notes, collections, reflections and other content you create in Mindroll. By adding it, you give us permission to store it, display it back to you, and — if you deliberately make something public, such as a shared collection — show it to the people you share it with. That permission lasts only as long as we need it to run the service, and ends when you delete the content or your account.
Do not add anything unlawful, abusive, or that infringes someone else's rights. We may remove content that breaks these terms, and we will tell you why where we can.
8. Links and books you submit
When you paste a link or scan a book, you confirm that you are allowed to share it with us for that purpose. Mindroll produces its own short breakdown of the source. It does not reproduce the full text of a work, and you must not use the feature to try to obtain one.
9. Rules of use
Please do not:
- copy, scrape or bulk-download Mindroll's content, or resell it;
- use Mindroll's content to train a machine-learning model;
- break, probe or overload the app or our servers, or work around limits on the free plan;
- use Mindroll to harass anyone or to distribute anything unlawful;
- pretend to be someone else, or use someone else's account.
If you break these rules we may limit or close your account. Where it is fair to do so, we will warn you first.
10. Our content
The text, narration, artwork, software and design in Mindroll belong to us or to the people we licence them from, and are protected by copyright.
Many of the works Mindroll draws on are in the public domain, and our summaries of them are written in our own words. Book cover images are shown from Open Library and remain the property of their respective publishers. You may share individual ideas using the sharing features in the app.
11. Changes to the app
We improve Mindroll continually, so features may be added, changed or removed. If we remove something significant that you pay for, we will tell you and, if you wish, you may cancel. We do not promise that the app will always be available or uninterrupted, though we work to keep it running.
12. Ending it
You can stop using Mindroll at any time, cancel your subscription in your store account, and delete your account from Settings. Deleting your account removes your data as described in our Privacy Policy.
We may suspend or close your account if you seriously or repeatedly break these terms, or if we are required to by law.
13. Our responsibility to you
We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill.
We do not exclude or limit our responsibility in any way where it would be unlawful to do so. This includes responsibility for death or personal injury caused by our negligence, for fraud, and for your legal rights as a consumer to services that are provided with reasonable care and skill.
We are not responsible for loss or damage that was not foreseeable, or for business losses — Mindroll is supplied for personal use.
As Mindroll is not professional advice, we are not responsible for decisions you take based on what you read in it.
14. Changes to these terms
We may update these terms — for example when the app changes or the law does. If a change materially affects you, we will tell you in the app or by email before it takes effect. Continuing to use Mindroll after that means you accept the new terms.
15. Law and disputes
These terms are governed by the law of England and Wales, and disputes can be brought in the courts of England and Wales.
If you live elsewhere in the UK or in the European Union, you keep the protection of the consumer laws of the country you live in, and you may bring a claim in your local courts.
16. Complaints
Email teammindroll@gmail.com and tell us what has gone wrong. We would much rather fix it than argue about it.